Hi I'm Brett
A fintech executive

Designer, developer, perpetual tinkerer, avid reader, coffee addict, husband, father of two, and CEO at Zapper.

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Seasoned product executive and payment experience expert

It’s easy to make payments hard, but hard to make payments easy. Many systems consist of complicated interfaces, with superfluous steps and tiered navigation structures that create confusion and friction, introducing mistakes, and resulting in drop-off and lost business. My experience in design, knowledge of technology, intuition for customer experience, and passion for simplicity have proven pivotal in my ability to guide the design and development of highly effective digital solutions.

I am fortunate to have worked with and learned from many smart and talented people over my 15+ years in the software development industry. I have over 8 years of experience in executive-level and senior management positions, with a proven track record in leadership, creative innovation, business acumen, and entrepreneurship.

I currently serve as CEO at Zapper, an established fintech startup founded in 2014 and based in Cape Town, South Africa, with a diverse team of over 60 people, offering omnichannel QR code and URL-based mobile payments and rewards for businesses of any type and size, through a suite of B2B, B2C, and B2B2C products.

My thoughts on payments have been published in Business Insider SA, Sunday Times, and IOL Business Report among others. Most recently I was profiled in Financial Mail's Backstory, in March 2022. I have also given talks on fintech, payments, and innovation at industry events, having appeared as a speaker at FinTech Summit 2021, Africa Tech Week 2021, Insaka eCommerce Summit 2020 and more.

I also currently serve as a QR Code Standardisation Steering Committee Member with the Payments Association of South Africa (PASA), since October 2019.

Personal Accolades

  • FWA Mobile of the Day
  • Webby Award
  • W3 Award
  • Pixel Award
  • Awwwards Honorable Mention